Loyalty programmes are an excellent way for players to earn rewards while enjoying their favourite games at online casinos like mad. Understanding how to navigate these programmes can significantly enhance your gaming experience. This guide will walk you through the essential steps to maximise your benefits from loyalty programmes that truly pay.
Step 1: Registration
Getting started with a loyalty programme begins with registration. Here’s how to do it:
- Visit the casino’s website and click on the “Sign Up” or “Register” button.
- Fill in your personal information, including:
- Name
- Email address
- Date of birth (ensure you are over 18, as per UK gambling regulations)
- Address and postal code
- Preferred username and password
- Agree to the terms and conditions, ensuring to read about the loyalty programme.
- Submit your registration form.
After registration, verify your email and log in to start enjoying the benefits of the loyalty programme.
Step 2: Claiming the Bonus
Once registered, it’s time to claim your bonus and start earning rewards:
- Log in to your account and navigate to the promotions section.
- Look for the welcome bonus or loyalty programme offer.
- Follow the instructions to claim your bonus. This usually involves:
- Making a qualifying deposit (e.g., £10 minimum).
- Entering a bonus code, if required.
- Check the terms of the bonus, particularly the wagering requirements, which are often set at 35x the bonus amount.
- Start playing eligible games to contribute towards meeting the wagering requirements.
Step 3: Earning Points
As you play, you’ll earn loyalty points. Here’s how it generally works:
- For every £10 wagered, you might earn 1 loyalty point.
- Points can typically be redeemed for bonuses, free spins, or cash.
- Higher tiers in the loyalty programme may offer better earning rates, like 2 points per £10.
Step 4: Understanding Tiers
Many casinos have tiered loyalty programmes. Here’s a simple breakdown:
| Tier | Points Required | Benefits |
|---|---|---|
| Bronze | 0 – 499 | Basic rewards, monthly bonuses |
| Silver | 500 – 999 | Increased point earning, exclusive promotions |
| Gold | 1000+ | Highest point earnings, personal account manager |
Advancing through the tiers can significantly increase your rewards and overall experience.
Step 5: How to Withdraw Your Rewards
After earning enough points, you’ll want to withdraw your rewards. Follow these steps:
- Log in to your casino account.
- Go to the “Cashier” or “Withdrawal” section.
- Choose your preferred withdrawal method (e.g., bank transfer, e-wallets).
- Enter the amount you wish to withdraw. Be mindful of any minimum withdrawal limits.
- Confirm your withdrawal request.
Withdrawal times can vary based on the method chosen, so check the casino’s guidelines for specifics.
Step 6: Customer Support
A reliable customer support service is crucial for any player. Here’s how to access help:
- Check the FAQ section for common queries.
- Use the live chat feature for immediate assistance.
- Email support for less urgent issues; response times may vary but are typically within 24 hours.
Good customer support can make your gaming experience smoother, especially when navigating loyalty programmes.
By following these steps, you can fully engage with loyalty programmes that truly reward your gameplay. Enjoy your time at the casino, and remember to gamble responsibly!

